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Monday, May 10, 2010

Managing Automatic Meeting Responses in Outlook 2010

An Oracle Calendar System migration client called because his end users were complaining ..... "Now that we have migrated how can we disable those irritating meeting invitations and responses?"

Keep in mind -- this is not about the migration process. This is about what happens when Oracle Calendar users transition from OCS to Exchange,

I'm not sure anyone has an answer for complaining end users, but I did come across a blog posting from Microsoft's Outlook team that talks about how to deal with meeting responses in Outlook 2010. (you know, the "I accept", "I decline" messages.....). The post describes how to create a rule to deal with those responses:

  1. Keep meeting declines;
  2. Keep all responses if they have a comment;
  3. Otherwise, move tentative and accept messages into a sub folder (and out of the inbox!)

Read the blog post here!

The net result is that Exchange and Outlook will look more like what an OCS user community has been conditioned to expect over the years.

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