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Wednesday, March 21, 2012

Shared Mailboxes -- Warning Will Robinson!

One of the new features in Exchange 2010 Sp1 contained a client side feature that enabled auto mapping of shared mailboxes to user’s Outlook 2010 profiles.)  This should be a major win for the shared mailboxes (e.g, IT Vacation Calendar, Helpdesk Coverage, etc.....)  AutoMapping allows the "delegate" to simply open Outlook and *poof*  there is the shared calendar.  No more navigating the GAL!  No more support headaches (at least in this area.) 

In fact, Steve Goodman has written a step-by-step approach in his blog post Auto-Mapping shared mailboxes in Exchange 2010 Sp1 with Outlook 2010 and Outlook 2007

There is a caveat, though.  What happens if you have users who do not want the mailboxes they "share"  to show up in their Outlook? I hit this issue, and have blogged about how to remove automapping.

If you automatically populating shared mailboxes in end user's calendrs is something you want, consider the implications from of a shared calendar showing up in an end user's calendar -- and leaving the end user no facility to remove those mailboxes. 

Remove an "AutoMapped" Mailbox from Outlook 2010

My Outlook takes forever to open.  I've finally figured out why:  I have added too many shared mailboxes that Outlook has to open.  Only I don't remember adding them.  Time to to remove them.  I right-hand click on the shared calendar and "remove calendar."  Outlook throws this error message: ("The group of folders is associated with an e-mail account.  To remove the account, click the File Tab, and then the Info tab, click Account Settings.  Select the e-mail account and then click Remove.)

If the solution were only that easy.  This is a shared mailbox that I have FULLACCESS to;  there is NO EMAIL account in my profile. 

The contributor: (or "feature") is "automapping!! (Here is how to set automapping.)  The solution, for EXCHANGE 2010 Sp2, is to DISABLE AUTOMAPPING!  Here are the powershell commands taken from a Micosoft Technet forum:

Disable automapping between "shared mailbox" and "delegate":
Add-MailboxPermission "Shared Mailbox" -User -AccessRights FullAccess -AutoMapping:$false

If you want to set it on all the mailboxes:
$mailbox = Get-Mailbox
$test = $mailbox |

     Foreach {Add-mailboxPermission $_.Name –User ‘administrator’ –AccessRight FullAccess –Automapping $false}

That's it!