If you're upgrading from Exchange 2000 or 2003 to Exchange 2007 and keeping Outlook 2003, check out this article from the Microsoft KnowledgeBase (945602):
Users who use Outlook 2003 cannot publish their free/busy data in Exchange Server 2007
Monday, December 10, 2007
Free/Busy Data, Outlook 2003, and Exchange 2007
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